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Product Support Specialist

Company: VirtualVocations
Location: Orange
Posted on: February 5, 2025

Job Description:

A company is looking for a Product Support Specialist to provide solutions and troubleshooting for clients in the Engineering, Natural Resources, and Infrastructure community.



Key Responsibilities

Engage with clients to resolve customer issues through various communication channels
Document support interactions and manage personal backlog of support requests
Participate in product testing events and contribute to knowledge base quality


Required Qualifications

Bachelor's degree in Engineering or a related field
3 years of experience in the Engineering, Natural Resources, and Infrastructure industry
Proficiency or familiarity with Client Civil 3D software in a production environment
Experience in customer support and troubleshooting

Keywords: VirtualVocations, Indio , Product Support Specialist, Other , Orange, California

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